Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253913 Views
  • 2 replies
  • 2 kudos

Resolved! Terminating Contract

How much does it cost to leave my monthly contract a month early?

EJA by Level 1: Joiner
  • 1567 Views
  • 2 replies
  • 0 kudos

Resolved! New O2 phone, keep same number

I have a sim only O2 phone. I have now ordered a new phone with a new contract from O2 but from a different supplier. I want to keep the same number. How do I transfer same number with O2 to the new O2 SIM card for new phone

Bigmark by Level 1: Joiner
  • 3078 Views
  • 6 replies
  • 0 kudos

Resolved! new phone plus free tablet

hi i just baught a new contract with the black friday deal where you get a free tabletdoes anyone know when the tablet will come? because i recieved my new phone

jaon by Level 1: Joiner
  • 3647 Views
  • 9 replies
  • 0 kudos

Resolved! £2.50 charge

I’ve been charged £2.50 for summert I haven’t used?

Paul3 by Level 1: Joiner
  • 2251 Views
  • 3 replies
  • 0 kudos

Resolved! XR not making or receiving calls

I cannot find any help resource for this but I am unable to make or recieve calls on my iphone XR. Upgraded my phone over the Christmas period and I thought my phone had been extra quiet.It is only when I had a family emergency and I tried to make a ...

Resolved! Ending contract

I’ve got one month left on my contract and I’ve ordered a new phone through another company. I know I have to pay off the device, but will I also have to pay for the next airtime bill when I cancel?

H17 by Level 1: Joiner
  • 1294 Views
  • 4 replies
  • 0 kudos

Resolved! Roaming in Cyprus (south) - Cyta-Voda

Working in the UK territory in Cyprus, using my pay monthly O2 sim in a phone purchased in the UK via Apple, I've been manually connecting network operator to Cyta-Voda (as I work on the border and dont want it to connect to Turkish networks). This h...

MrA by Level 1: Joiner
  • 5202 Views
  • 6 replies
  • 0 kudos

Resolved! bogus company called FERDAMIA INVESTMENTS

This bogus non existant company ( ferdamia investments ) charging me £4.50 weekly for apparently 'video streaming ' for past 5 months...although o2 is aware of this bogus company from previous o2 customers complaints , o2 has continued to allow this ...

louloune1 by Level 1: Joiner
  • 14697 Views
  • 23 replies
  • 0 kudos

Resolved! Fitguru

Just received an unexpected charge of £6 to my monthly bill due to Fitguru. They had sent a text asking to sign up to some rubbish. I deleted this text and did NOT activate anything. Is this allowed? Do O2 refund this?

Fieldell by Level 1: Joiner
  • 1401 Views
  • 4 replies
  • 0 kudos

Why have O2 removed No carrier logo on P20 Pro

I Unboxed my Shiny P20 Pro last night.. Oh Im in love..... . I cant remove the "O2 UK" carrier logo from the home screen (left of the notch), which takes up space for extra notifications... yet on EE / Vodafone and 3 networks, they all have the abili...

Screenshot_20180801-001334.jpg EE P20 Pro.jpg