Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hiya I’ve just upgraded my mobile broadband tariff to a phone tariff...I have another contract which is also a phone tariff...i will be using this number in my new phone...the new phone tariff is going in my iPad so I can use the data on it...but i c...
Haven spoken to two different members of the customer service team (one of them hanging up on me) and written a complaint to the complaints team, i am hoping someone can help explain something to me. I am currently trying to buy my first home and the...
I have been a o2 customer for some 22 years, and mostly purchased my own mobile and gone sim only, this was the case until Sunday when I found a deal I couldn't say no to. My Deal Galaxy Note 9 (128gig)100 Gb DataUnlimited CallsUmlimited Text 24 mont...
Last week I updated my phone plan to include international coverage for when I traveled back to the US for the holidays. When I arrived in the US, I recived a text from O2 saying that I am covered via roaming and get 120 texts and 120 minutes a day a...
Hi quick question if I buy an upgrade on my old phone am I still able to assign the new upgrade to the family discount or does it need to be a new phone and contract.
Does it cost me to use my phone abroad in America
Hi all,Just wondered if anyone has come across this problem before.For the second year running I've come to Australia to find that my phone won't work here. I get full bars and when I scan for providers, they're are all listed but have the comment "f...
I have recently upgraded my handset and took another contract out which want to cancel. I returned the handset last Fri which was day 7 of taking it out, have checked royal mail website which shows delivered. Contacted o2 this morning who say not rec...
I have just received my bill and there's no reduction for the down time - we were promised this would be equal to two days werent we?
I have literally just dropped my phone and it has comepletey smashed, I am a customer with O2 and i am just wondering how I go about getting a replacment phone.
