Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos


Don't use all my data on a monthly contract. So why am I not able to keep the data that I don't use? As I have paid for it. But if I run out of data I get charged for more. It's my I want to keep it so why are O2 taking it back from me. If o2 want to...

Anonymous by Not applicable
  • 26 replies
  • 1 kudos

Resolved! Call divert

Please can someone tell me whether it is possible to set up my phone (phone 1) to divert to another number (phone 2) if I don't answer it within 10 seconds BUT also have the call revert back to my voicemail on phone 1 in the event phone 2 is switched...

Anonymous by Not applicable
  • 54 replies
  • 0 kudos

Tariff not working

I changed tariff to BiG Talker yesterday and i got the txt to say 3000 txts and 100 mb and to top up again before the 5th but i now realise that the 100mb are being used as normal but none of the texts have been used it has charged me for texts i now...

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! Going abroad

Hello, I will be moving to Australia from Feburary and wondering how I cancel my monthly contract? I would like to keep my current number and use pay as you go. Thanks

Anonymous by Not applicable
  • 21 replies
  • 0 kudos

Resolved! sim up grade for pay as you go sims

hello a few years ago i could do up grade with a pay as you go im still on pay as you go is that still around thanx for reading

flower1 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! changing contract into a different name

My Dad currently pays for my contract and it is in his name, but I am wanting to put it into my name so I can pay for it instead. I am able to do this and if so what is the best way to go around doing it?

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Samsung S3350 / PAYG / WAP probs

Dear all, All attempts to get online with the web bolt-on I've paid have failed. Is it a known issue with S3350 on PAYG? Maybe the DNS numbers need to changed from the default? Thanks in advance,Darren.

darrenpce by Level 1: Joiner
  • 10 replies
  • 0 kudos

Big Talker sim PAYG

i was given a new mobile for xmas. As im not very technical I was hoping to just use my sim card from old phone as i am quite happy with tarrif etc. But new phone needed a new small one. I chatted with a guru on here requesting a small sim card but w...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! Who is 'at fault'

I was recently away from home for a few days, during which time my mobile bill was due. Having recently changed banks I had not had time to set up Direct Debit payments. On the date my payment was due, I logged into my O2 Accounts and made the requir...

amici-pat by Level 2: Apprentice
  • 113 replies
  • 0 kudos