PAC number to leave 02

[Sadaf]

Hi this is the third time im asking for a PAC the previous two times I was given one through online chat but they didnt work even though I was well withing the expiry date of the PAC. Coud i receive another one that works please?

[Anonymous · Accepted solution]

@Sadaf Call customer service to get your pac. This is not O2 you are talking to 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[MI5]

@Sadaf this isn't O2 so we can't give you a PAC here .

Follow the guide please .

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[jonsie]

Make sure they understand fully when using chat that you want your PAC not your PUK. Things get lost in translation.

[Anonymous]

And to clarify a PAC consists of three letters and six digits.

PAC codes issued by O2 always start with TEL, if you receive something else, the chances are they've misunderstood your request.