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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237482 Views
  • 2 replies
  • 2 kudos

Black screen

I received the data error symbol before I was aware of the network issues. and switched my phone off. I have attempted to reboot a number of time to no avail. My alarm works, the bottom buttons along with the power buttons at top also work, but my sc...

Ezcarm by • Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Resolved! Loss of phone network

No phone signal for the day and still awaiting a mast down in September 2018 still NO repair

Weeshells by • Level 1: Joiner
  • 1996 Views
  • 9 replies
  • 0 kudos

Resolved! Network outage

Hello please can you tell me if the signal is working ok? I had no internet all day yesterday and no signal for some of the day I seemed to be having problems with signal this morning? Thanks.

Nique20 by • Level 1: Joiner
  • 768 Views
  • 2 replies
  • 0 kudos

Resolved! Compensation for loss of network

Will I get compensated for loss to my network not only have I been unable to use data also unable to make calls and text messages are taking ages to get through

Resolved! Yesterday’s issues

Are we going to get some kind of compensation for yesterday’s problems? My poor son was trying to contact me after school and obviously couldn’t, he started to panic because he couldn’t get hold of me or know where i was. You never realise how depend...

san2603 by • Level 1: Joiner
  • 1136 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

Are we going to see any compensation for yesterday. I have two lines with you so as you can imagine I was very angry that we couldn’t make or receive calls or texts . Couldn’t get on the internet I needed my phone for work and couldn’t use it not goo...

Ady1 by • Level 1: Joiner
  • 1734 Views
  • 5 replies
  • 0 kudos

Resolved! Cancelling my contract

So I'm away travelling and have been since March. I was still paying my contract even though i couldn't use my phone abroad anyway. I knew it was ending in Setember but then i got emails from each month of September, October and November that I am ch...

Resolved! compensation

how do we get compensation for todays inconveninece ? 

Teen69 by • Level 1: Joiner
  • 1066 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

Do we get compensation for the loss of usage today

Emski7 by • Level 1: Joiner
  • 1269 Views
  • 5 replies
  • 0 kudos
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