This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Error

Go to solution
Legend07
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-08-2019 17:10

on ‎07-08-2019 17:10

I'm trying to send text but keeps coming up saying 02-UK error 8 can someone explain please
Message 1 of 4
7,503 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

‎07-08-2019 17:20 - edited ‎07-08-2019 17:20

‎07-08-2019 17:20 - edited ‎07-08-2019 17:20

@Legend07 

Try clearing your cache from your message app first and also check your message centre number http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

Community help thread here https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
7,501 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

‎07-08-2019 17:20 - edited ‎07-08-2019 17:20

‎07-08-2019 17:20 - edited ‎07-08-2019 17:20

@Legend07 

Try clearing your cache from your message app first and also check your message centre number http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),C...

Community help thread here https://community.o2.co.uk/t5/How-to-Guides/Text-Message-Tips-not-sent-or-received/bc-p/1180495

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
7,502 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 95705 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎07-08-2019 21:25

on ‎07-08-2019 21:25

Is this a new phone?

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 4
7,477 Views
0 Kudos

Go to solution
Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎08-08-2019 11:56

on ‎08-08-2019 11:56

Hi @Legend07 , sorry to hear you were having trouble sending texts. Any help from the above suggestions from @MI5  and @jonsie ? Let us know how you're getting on and if the community could help any further? slight_smile

Message 4 of 4
7,455 Views
0 Kudos
Top Kudoed Authors
View All
Top