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Level 1: Joiner
Posts: 1
Registered: ‎07-08-2019
Accepted Solution

Contract termination.

I may need to cancel my contract that has approximately 6 months of 24 to run. I know I am liable to device charges but if cancelled, would I be liable for any airtime charges for the 6 months still to go??
Posts: 83,149
Topics: 577
Solutions: 4,088
Registered: ‎04-01-2009

Re: Contract termination.

Level 49: Rootin' Tootin' 
Posts: 6,663
Registered: ‎26-03-2014

Re: Contract termination.

So long as you are on a refresh contract (you took it out with o2), then no.
If you took out a standard 24 month contract with a 3rd party (Carphone Warehouse, mobiles.co.uk, etc) then yes.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Posts: 0

Re: Contract termination.

Please read my guide here. You won’t have to pay airtime plan charges 


Guide: How does O2 Refresh work? 

Former Staff
Posts: 7,869
Registered: ‎23-07-2014

Re: Contract termination.

Hi @Contrat , sorry to hear that you're planning on cancelling your contract. Did you get all the information you needed from the helpful replies above? Let us know if you need any additional advice. 


Thanks for the help guys @jonsie , @gmarkj , @Anonymous thumbsup

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