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Roaming in Europe not working
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on 07-08-2019 18:25
It will briefly connect to 4G but won’t show any signal bars, this last about a minute before it goes off and shows up as no service.
This is frustrating as a few of my work colleagues are on O2 and have had no problem connecting.
Any help would be greatly appreciated as I need to use my phone while I’m out here and there is no Wi-fi where I’m staying.
Re: Roaming in Europe not working
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on 07-08-2019 18:31
Re: Roaming in Europe not working
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on 07-08-2019 18:40
Turning airplane mode off and on will connect to 4G for about a minute before it disconnects.
My friends are all on O2 and have 4 bar signal and 4G, this is irritating as I need to use my phone while over here.
Re: Roaming in Europe not working
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on 07-08-2019 18:54
Re: Roaming in Europe not working
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on 07-08-2019 19:24
iPhone?
Change your data APN to mobile.o2.co.uk
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Roaming in Europe not working
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on 08-08-2019 08:23
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Roaming in Europe not working
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on 08-08-2019 08:42