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Level 1: Joiner
Posts: 1
Registered: ‎07-08-2019
Accepted Solution

Contract termination.

I may need to cancel my contract that has approximately 6 months of 24 to run. I know I am liable to device charges but if cancelled, would I be liable for any airtime charges for the 6 months still to go??
Posts: 69,949
Topics: 547
Solutions: 3,412
Registered: ‎04-01-2009

Re: Contract termination.

No you just pay off the device and give notice to end the airtime. See here:

Guide: Cancelling Your Contract 

Level 41: Prodigal
Posts: 3,718
Registered: ‎26-03-2014

Re: Contract termination.

So long as you are on a refresh contract (you took it out with o2), then no.
If you took out a standard 24 month contract with a 3rd party (Carphone Warehouse, mobiles.co.uk, etc) then yes.
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Anonymous
Posts: 0

Re: Contract termination.

Please read my guide here. You won’t have to pay airtime plan charges 

 

Guide: How does O2 Refresh work? 

Community Manager
Posts: 5,662
Registered: ‎23-07-2014

Re: Contract termination.

Hi @Contrat , sorry to hear that you're planning on cancelling your contract. Did you get all the information you needed from the helpful replies above? Let us know if you need any additional advice. 

 

Thanks for the help guys @jonsie , @gmarkj , @Anonymous thumbsup

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