Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 20 replies
  • 5 kudos


Why do some texts cost more than others to send to another UK mobile? I'm on payg and costs are ranging between 12p and 36p. Is it my phone (Sony Experia E1-only a month old) or does it depend on the length of the text? 59 year old female who's not a...

Anonymous by Not applicable
  • 12 replies
  • 0 kudos

Resolved! Shared data

Could someone explain to me how this works?

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Resolved! Upgrading early

Hi. I'm looking at upgrading to the iphone 6 as I'm currently still with an iPhone 4 and it's getting painful! The early upgrade fee is £123.20. I was just wondering if this will come down at all once this months bill is paid on the 13th? Thanks

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Resolved! pay bill on internet

For the past few months I have tried withous success to pay my account on line.Why is it sooooo hard to pay account on line?

Anonymous by Not applicable
  • 3 replies
  • 0 kudos


So I've been cut off and would like to pay my bill but can't ring out not even the free 202 number, before anyone tells me to ring using a landline I do not have one, my lowest bill in the last year or so was £98 and highest in November at £228 I hav...

Anonymous by Not applicable
  • 14 replies
  • 0 kudos

Resolved! horrified

Just been on live chat for over 30 mins requesting pac code . To be asked continous questions about new phone that I got and then to have phone hung up. I am upset , distressed to be treated thus wsy and still have no oac cide. Horrible experience.

Anonymous by Not applicable
  • 13 replies
  • 0 kudos

Can not call customer services from tesco mobile.

Hi all my x has an old phone of mine and for love or money I carnt get hold of anyone to cancel the contract had to stop paying it in the end carnt call the 0344 number just keeps saying number not recognised from my tesco phone. Any help ? Ooh and I...

Anonymous by Not applicable
  • 21 replies
  • 0 kudos

upgrading to Iphone6 and unlocking

I currently have a blackberry z10 on O2 Refresh that only gives me 750mb data so most months I have to buy extra. I know it will cost me £120 to upgrade early on Refresh. I like the look of the Iphone6 but the cheapest deal on here is £48 per month. ...

Jester88 by Level 1: Joiner
  • 8 replies
  • 0 kudos

Nestle O2 open scheme

In the shop I was told that as my dad works for nestle I would be eligible for the discount they offer through their O2 open scheme, when trying to register for this online after signing up for my contract in store it keeps saying that the organisati...

Anonymous by Not applicable
  • 2 replies
  • 0 kudos