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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237796 Views
  • 2 replies
  • 2 kudos

Resolved! Setting a cap

How do I set a cap on spending?

jdcowie by • Level 1: Joiner
  • 1040 Views
  • 3 replies
  • 0 kudos

Resolved! Parking at the O2

Do i get free parking at the O2 still for concerts like i did a year ago please

tugboat by • Level 1: Joiner
  • 803 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading my phone

Hi there! I have upgraded my phone and have paid off my previous phone which I’m keeping for myself,I am giving my upgraded phone to my daughter for Xmas,it has come with a new sim so do o need to get a new sim for my old phone now or can I keep my o...

Joanna1 by • Level 1: Joiner
  • 918 Views
  • 3 replies
  • 0 kudos

WhatsApp and data issue

Hey all. I've been In Australia 10 days with data and Wi-Fi working fine then suddenly my WhatsApp stopped working at all. Tried to usual uninstall etc which didn't work so reset my internet settings. This seems to have completely stopped my data wor...

Sav by • Level 1: Joiner
  • 808 Views
  • 2 replies
  • 0 kudos

change finanace agreement onto new phone they put it on old including my insurance cover new phone

I purchased neew phone paying mnthly, 14 months ago !! I have old phone contract run out ages ago but continued to have both phones in use, , 02 put insurance for new phone onto old phone number 02 put contract for new phone on old contract number, I...

jiggles by • Level 1: Joiner
  • 1492 Views
  • 6 replies
  • 0 kudos

Resolved! cancel old phone

Hi, I have just upgraded to an iphone 8. Do I have to cancel my iphone 5 and the account and bill or does it all automatically get moved from the old phone to the new phone? Basically do I have to do anything. I cannot find a help line or chat. I do ...

Babs by • Level 1: Joiner
  • 1818 Views
  • 7 replies
  • 0 kudos

Iphone Stolen

How do I notify O2 that my iphone has been stolen If I cannot call from abroad? I have no phone. Also I would like to see where my phones last location was but it is offline on the Find my iphone app.

Resolved! Set sim pin

Wondering if anyone knows how to set a pin on my SIM card (to stop unauthorised use in case my phone is stolen/lost). Thanks

Am83 by • Level 1: Joiner
  • 2803 Views
  • 3 replies
  • 0 kudos
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