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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

text messages not being received

i dont seem to be receing text messasges on my iphoine 6s plus i have good signal but they do not seem to be cooming through i have reset my device but this did not make a diffrence p

Resolved! 12 Months to a 30 Day SIM only?

Just a quick question please, I have a 12 month sim only plan and I am about 5 months in. It seems I can change my tariff online to a 30 days one. Does this mean I can change and then cancel with O2 after the 30 days?

O2 performed credit check for out of stock item

Past few days been on phone , call being dropped after long wait , unable to reach customer service advisor. Chat is not working or at least I cannot access it. Now I am being told item is out of stock so I have to cancel current order and re order a...

Resolved! yesterdays no coverage

Does anyone know if the compensation to O2 customers is for all of us or just those who complained??

Resolved! Loss of earnings and Service

Has anyone claimed anything back from O2 for yesterdays disater?I lost earnings as well as the service

Resolved! What happened yesterday?

I am so annoyed with o2 how do I get to speak to someone about the problem everyone seemed to have? They didn't have a problem txtin me telling me how much my bill this month costs! Cheeky!!

Resolved! I just want to order a replacement SIM as mine is damaged!!!

All I want to do is to make an order for a replacement SIM without having to go into a shop!The log in to this website just sends you round in circles.I can't make calls on using my damaged SIM - this is outside the network problems.

Data charges while abroad

How can you be billed 'charges whilst abroad' that are identified as data charges whilst abroad (Morrocco) when data roaming is turned off for the entire trip and we are only talking 7p over a four day period.I dont understand where they come from I ...

Resolved! O2 incompetence

Refund/compensation: I was out in the middle of nowhere with no access to a map or directions yesterday unbeknown to me it was due to having no data. This caused an incredible inconvenience to my day and I would like some form of recompense. I pay ov...

Resolved! o2’s incompetence

As many of your loyal customers have already stated, the network going down yesterday caused huge inconvenience and expense. It beggars belief that a. O2 has not issued a public apology and b. Is not offering compensation for the havoc and inconvenie...

O2

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