Solved: New PAC and SIM

Scatts · ‎04-02-2019

I gave O2 my PAC code and phone is all set up and working. However, when I try to sign in to my account, it is saying that it has sent the code to the original number, so I'm not getting it and can't get into my account. Any ideas what I can do?

MI5 · ‎04-02-2019

@Scatts you'll need to call customer service on 202 for them to fix it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-02-2019

@Scatts you'll need to call customer service on 202 for them to fix it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Scatts · ‎04-02-2019

Ah thanks - will do

EmilieT · ‎05-02-2019

Hi @Scatts, it'd be fantastic if you could let us know how you get on with this later on, and if you have any other questions give us a shout!

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