Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116346 Views
  • 24 replies
  • 5 kudos

Resolved! Cap on monthly bill

Had a huge calls bill for my son how do I cap the number of calls he makes?

Anonymous by Not applicable
  • 11943 Views
  • 39 replies
  • 0 kudos

Resolved! o2 Travel - Malaga (Spain)

Afternoon All, Off to sunny, hopefully, Malaga in August, have used o2 Travel in other destinations i.e. Dublin (painfully slow) anyone have experience in this region i.e will data slow down after 100MB per day? Any thoughts appreciated, Cheers.

Anonymous by Not applicable
  • 3266 Views
  • 5 replies
  • 0 kudos

Resolved! outstanding bill

Hi i want to pay my outstanding bill but i cant ring any of the numbers off my mobile as it just cutts off straight away and i only have access to this phone, how do i pay as i need to use my phone????

Anonymous by Not applicable
  • 3450 Views
  • 7 replies
  • 0 kudos

Resolved! Refresh Device Plan

Is it possible to pay additional amounts directly towards the device part of the refresh contract or is it only possible to pay off the remaining amount?

Anonymous by Not applicable
  • 3861 Views
  • 5 replies
  • 0 kudos

Resolved! Midnight large data usage

Hi allI've a Sony Z3 Compact with a 500mb monthly limit.Since I've had this phone (about 3 months) I've come close to using my full allowance, with regular midnight, 00:00:00, data grabs.All the data is used by mobile.o2.co.uk (as is all the data)Exa...

Anonymous by Not applicable
  • 6100 Views
  • 16 replies
  • 0 kudos

Resolved! samsung s6 edge stopped working

hi ive only had my phone couple months now and took it off charge tonight before i went out and when i took it out my pocket i cant get it on,there is a flashing blue light at the top left,any suggestions

Anonymous by Not applicable
  • 4478 Views
  • 3 replies
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Resolved! o2 is a joke

I ordered a tablet on line to b added to my current account. Got passed and sorted delivery. Then o2 web site crashed so i had to ring o2 again. They told me they wud have to place another order. Well the o2 sales team did 5 credit checks which block...

Anonymous by Not applicable
  • 4826 Views
  • 15 replies
  • 0 kudos

Resolved! Transfer number to SIM-only?

Fairly simple question- have been on my existing phone and tariff for nearly 4 years and am looking to upgrade to a Galaxy-S5. After doing some intensive research, the best deal I could come up with was a combination of a SIM-only one (3rd party sell...

Anonymous by Not applicable
  • 4645 Views
  • 15 replies
  • 0 kudos

Matter ungoing since 25/5/15 now loosing the will

Since I last posted here in may @Anonymous number causing chargeseili02 eili02 Level 2: ApprenticeMay 2509825131803I've followed all advised steps and contacted 02 by phone customer service operative really didn't speak enough English to actully unde...

Anonymous by Not applicable
  • 4778 Views
  • 14 replies
  • 0 kudos