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Delivery

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Allylog1042
Level 1: Joiner
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on ‎12-02-2019 18:24

on ‎12-02-2019 18:24

I ordered a pay monthly device last Friday. I had chosen for it to be delivered by Monday, 8 AM - 12 PM .. I got no email to say it had been dispatched, I waited today and still nothing? .. no email, no delivery.
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MI5
Level 94: Supreme
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on ‎12-02-2019 18:27

on ‎12-02-2019 18:27

@Allylog1042 the phone will be out of stock. You don't get an email until it's dispatched.

Chase up with customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152258 Posts
  • 651 Topics
  • 29037 Solutions
Registered:

on ‎12-02-2019 18:27

on ‎12-02-2019 18:27

@Allylog1042 the phone will be out of stock. You don't get an email until it's dispatched.

Chase up with customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎14-02-2019 08:25

on ‎14-02-2019 08:25

Good morning @Allylog1042. Did you find out more about your order and its delivery since you last posted? Which exciting device did you go for? 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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