Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Need PAC code been waiting over 3 hours on chat and no success

Need to get my Pac code from 02 to transfer number to another sim but unfortunately I'm not getting anywhere with the 02 live chat. Anyone able to help

Resolved! Using my phone in Europe

Can I use my O2 tariff in Europe to ring mobiles and landlines and also mobile is registered in other countries e.g. Ireland

Resolved! Charges

I was browsing and I kept getting pop ups then I get a text saying thx for signing up with jamjar mobile at 4.50 a month or text stop ... what do I do ? I am scared 4:50 will be put on my o2 bill every week or is it a scam to get me to text stop ? Pl...

Resolved! Waiting a month for a refund

O2 took money from my account for a cancelled contract, even though they admitted it was their error. Phoned 17/12/18 and was told 5 working days for refund. Was told to ring bank for DD indemnity but due to personal circumstances I was not allowed t...

Resolved! TWO PHONE NUMBERS ON ONE PHONE?

Is it possible to have two numbers on one phone? I am setting up a new business with a new phone number and possibly selling the old business so I want to receive calls for both businesses without the hassle of having two phones, also I will want to ...

Resolved! Pavement

I’ve just recently paid my bill and it has came of my bank even thought I got an email saying it’s been declined then I paid it again and it worked but I’ve the failed payment has came off my bank

Resolved! 0800 Reverse to an O2 mobile but no caller ID

All day I have been unlucky to have received about 10 calls from 'No Caller ID' but it's a lady's automated voice saying 0800 reverse and that someone is trying to get in touch. A snippet of his voice is of no on e I know, hence prob incorrect... or ...

Credit Referrals Team Not Responding

Hi, I’ve been emailing the credit referrals team now for a few weeks and still pending a response. I’ve called a few times and the staff have been very helpful and said o2 will get the issue corrected for me however I am passed back to the credit ref...

Resolved! how do i access and change personal details

how do i change personal details

Resolved! How do I get a PAC Number from O2

How do I apply to get a PAC number for my mobile number so I can take it to EE?

O2

Forum Posts