Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113358 Views
  • 20 replies
  • 5 kudos

Resolved! Re: change account details

I purchased a phone for a friend but want his name and number on this account not mine and need help doing this as I don't have an account with 02 any longer and it is proving a nightmare to change it

Anonymous by Not applicable
  • 1287 Views
  • 4 replies
  • 0 kudos

O2 Data Travel experience

Here's what kind of data speeds I was enjoying whilst roaming in Ireland: I wasn't really a heavy user though - 10-20 emails a day, occasional Messenger/Whatsapp text here and there, that's about it. Also noticed that I would not be able to make a ca...

Resolved! Billed for sexy content by a 3rd party I DID NOT SIGN UP FOR

I have started getting texts saying i'm being billed for "sexy content". I spoke to o2 and it's apparently because i signed up for a premium service at some time in the past for "information services" and they may have sold on my info. So the followi...

KarlCiz1 by Level 1: Joiner
  • 1318 Views
  • 6 replies
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Resolved! Big Talker - Pay and Go

If I start with a £10 top up I'd get 3000 O2 texts and 50MB (3G) data. I assume any texts / data not used are lost at the end of the month? If at the end of the month there is credit remaining does that carry over ok? It's possible to purchase 3G dat...

Resolved! Notifications

Is it possible to set up a text alert service that tells you how many texts, minutes and data you have left so that you don't have to log into My O2 to check?

gemz4the1 by Level 23: Casual Specs
  • 1056 Views
  • 13 replies
  • 0 kudos

Resolved! pac code

does anyone know the code to transfer my number to another provider please

Anonymous by Not applicable
  • 940 Views
  • 2 replies
  • 0 kudos

Cancellation o2 refresh contract

Hi thereI got a o2 refresh contract on a refurb HTC One M8, decided to pay off the phone and cancel the contract with o2. All within the cooling off period. But now i have realised o2 made me pay the first month and is now requesting the payment of t...

Anonymous by Not applicable
  • 1290 Views
  • 2 replies
  • 0 kudos

Resolved! Experia Z3 - Data usage

I've had a Z3 since the end of November; I'm on 500m of data but since I've had it, it's all getting used up too quickly?? I've gotthings set to 'restrict bacckground data', so it only does downloads and updates when I'm on wi-fi, but it still gets u...

Resolved! Calling American mobile numbers

I have an American friend. What do I have to prefix their number with to call from a. the Uk and b. whilst in America

Anonymous by Not applicable
  • 5813 Views
  • 7 replies
  • 0 kudos