Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454397 Views
  • 2 replies
  • 2 kudos

O2 bill payment lost

I agreed a part payment of my bill as I went over my usual amount. I called o2 today to pay the first half and they took my full card details as it was going through o2's system crashed and there was no record of my payment. My bank account has deduc...

Amrs by Level 1: Joiner
  • 2622 Views
  • 6 replies
  • 0 kudos

Can you exchange an upgrade or go through the whole thing again

Hi everyone need advice or help.I decided to go back to an iphone,was offered a really good deal on a xr and I got it but wat bugged me was when I seen my mums iphone 11 I preferred it.And its similar money.Can I do an exchange or do I have to hand i...

Resolved! Mobile broadband

Can I use my mobile broadband unit abroad?

Toptead by Level 1: Joiner
  • 1167 Views
  • 2 replies
  • 0 kudos

Resolved! USA Roaming problem - dropped connectivity

I travel to the US (Denver) quite a bit and I am frequently losing connectivity. When connected I have 5 bar signal with AT&T or 3-4 bars with T-Mobile. Then frequently it says "emergency calls only". I can only get round this by rebooting or manuall...

Jake2000 by Level 1: Joiner
  • 2309 Views
  • 3 replies
  • 1 kudos

Resolved! Roaming?

Just wondering what experience people have had with O2 and roaming.Especially those with the new countries included like USA.Was really wondering what speeds were like to use, but also any info on the allowance of data when abroad?From looking around...

Anonymous by Not applicable
  • 4363 Views
  • 8 replies
  • 0 kudos

Direct debit

Hi I accidentally canceleed the direct debit for one of my contracts how do I set that back up

No Sim Came With Phone

Unless it got thrown out by mistake, there is no sim for my Galaxy A10 which was bought as a Christmas gift. Is there an easy way to request a new sim online, or do I have to go through phoning customer service? Thanks in advance for any help. George...

How to switch from uswitch

My daughter's phone was for upgrade. I purchased one for her (pay monthly deal) from uswitch and she had already put her old sim and it's working. My question is. What do I do now and how I switch her old deal to the new one?

PetiaOM by Level 1: Joiner
  • 1362 Views
  • 3 replies
  • 0 kudos