Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Is anyone else having calls cut off after 15 minutes.
My statement has just arrived and the mobile number at the top isn’t mine. Also the indicated monthly payment amounts are wrong! Do I have someone else’s statement?
I received an email from Marjo. I asked '02 Chat' if it were a scam. They said it was and not to click on anything and to delete it and send a screen shot to the community forum. So I have attached it.
My first bill is not pro-rata, but I was charged the full amount, though on the bill it is written for the period "until 1 December". Is there an explanation for this?
Received my upgrade phone from Mobile Phones Direct yesterday. Followed the directions on the new sim rather than the instructions from MPD - which means that I did a sim-swap rather than waiting for the service to come on-line by itself. This appear...
Why am I still waiting for my reward of a free Galaxy Watch after 68 days since my application for it was approved? I have contacted the promotions company online, email & also phone calls and yesterday I eventually received a tracking number which I...
my phone iphone 5 got disabeled and i cant get onto it to put code in as screen got damaged then went ok nbut when going to put my code it ,i could not access my last no of the code because of the screen ,im over seas and my head is done in ,iv tried...
Trying to buy a phone upgrade on the O2 store, everytime I check out I get a "there's been a problem with our system" message. Tried multiple times across today but still get the same message. Not exactly impressed TBH
My dad was with O2 for twenty years until recently when my mum decided it would be a good idea to change network......I don't think that worked out right! He now wants to go back to O2 but they won't accept his debit card. Even though he has previous...
Hi I have just bought a new pay monthly sim for an existing phone I have. The number that O2 have given is not to my liking. Can I have it changed? If so, could I have it changed to the number of a mobile I had some time ago and let lapse? Thank you
