Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Connection cost

How much yo connect a cellular watch to 02,I have a contract with

Call charges yet spend cap £0 on

How do I have over £10 worth call charges when there is a spend cap on of £0 and unlimited calls yes I know premium rate ain’t free but can’t call them so why this happen

Insurance claim

Very disappointed in the insurance claim. I pay £34 every month for the tarrif which (which I barely use the 15gig!), and separate amount for the handset £15.50. A third amount for insurance £9. Then I make an insurance claim after a year as my scree...

Resolved! I want to cancel one of my accounts

I want to cancel my mobile broadband account but I am getting very frustrated that I can’t get through to anyone to sort this.

Tariff change

I wonder if anyone can help. I recently carried out a transfer of ownership to keep my old number but now with a sim only monthly plan of £15, however I’ve just received an email saying my tariff has been changed back to my previous contracts tariff ...

Upgrade delay

I renewed the contract on 04.12.2020 and I don't know anything about the phone I ordered. I was in the store and nobody knows anything. I haven't received a sign in a week. It's at the same stage

Buying a sim for my daughter's first phone

I have a pay monthly contract. I've chosen the SIM I want for my daughter's reconditioned smart phone, chose my extra (6m free Disney very nice) put on a spend cap and asked for a new number. I've chosen to pay from the same a/c I use for my contract...

Delivery of Sim

On 5th December I took out a 12-month sim-only contract online. It said that the estimated delivery was the next day, but as it was a Saturday, I assumed that by Monday, my sim would have arrived. It is now 11th December and I have still not received...

Resolved! Disney plus

I’ve just got Disney plus as an email from o2 extras suggested it and I though it was fre. It I don’t think it is do his to I delete it off my account?

Esim

Can someone tell me what app i need to download to do the Esim swap?All I was told is to download the app and do a new sim profile

O2

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