Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

How can I obtain proof of usage

Hello I am going to make a claim on a protect my bubble insurance policy, And I have been requested to provide proof of usage how can I find this?

Resolved! cancel my o2 contract

I struggle to understand i can't use a phone is the easy way I can understand and just get out of my contract

Resolved! Bill

Hi I can’t pay my bill until the 13th

Resolved! Insurance cracked screen

Hi does anyone know how to contact o2 insure about a cracked screen. I tried the number but just get cut off and theres nothing on my o2 to click on.

Resolved! Disney plus

I’ve upgraded to a sim only with higher data and lost the remaining 4 months of my free Disney plus. The app says I’m not subscribed. Does anyone know how to get it back please. Poorly 2 year old whinging for Mickey Mouse

how can I speak to soeone so that i can access my account

I need to speak to someone so that i can link two accounts but we cannot access the other account and Aura is hopeless!

Resolved! Barred phone

I need to get in contact with 02 but my phones barred

Resolved! Order

I haven't had any updates on my order and my o2 account doesn't say I have anything purchased could you please help

Resolved! Search the community

Is there a scam going round? I received a text tonight saying that my bill isn't paid but it's a Direct debit and has gone though. Heather

No signal

Hello, I get 0% signal whilst in Wythenshawe hospital. I rely on my network in order to receive important calls. The postcode is M23 9LT. The network coverage checker shows that there is no issue with the signal. However this is clearly not the case....

O2

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