About maxwilkes

maxwilkes · 19-05-2021

Any news on when O2 are likely to get stock? Apple direct are starting to ship orders placed early on April 30th. I myself put my order in for the 2TB 12.9 model with O2 plus 25GB data and got confirmation at 1:07pm on 30th April (so 7 minutes after ...

maxwilkes · 02-04-2021

I just upgraded in the very early hours from my sim only plan to a refresh device plan. I’ve since decided I wish to choose a completely different device...I was choosing between the two originally and at time of placing the order I was firmly set on...

maxwilkes · 27-12-2020

I was told it would be refunded after 3 months so immediately after paying off my 3rd bill early last month I contacted O2 asking when my deposit will be back and they said it should appear as credit on your account when your 4th bill is generated. W...

maxwilkes · 18-10-2020

I spoke to customer services today explaining how the iPad Pro 12.9 inch 2020 128GB I ordered on a pay monthly contract is experiencing battery drain. I explained that I'd spoken to Apple on numerous occasions who ran diagnostics and said my battery ...

maxwilkes · 01-10-2020

Has anybody got any experience with this? I rang customer services today and was rather surprised by the apparent lack of knowledge of their own process. The girl on the phone had to keep putting me on hold while she spoke to somebody else and eventu...

maxwilkes · 03-06-2021

Mine was delivered on release day around 3-4pm in the afternoon (by DPD). I got order confirmation at 1:07pm on 30th April. I noticed someone earlier in this thread mentioned they ordered shortly after 1pm on 30th April so just curious how much after...

maxwilkes · 20-05-2021

@Chris_K mine shipped this morning for delivery tomorrow by DPD which is perfect as it’s release date tomorrow (only YouTubers got theirs early). And my Magic Keyboard arrives tomorrow too.

maxwilkes · 20-05-2021

I literally just got an email from O2 confirming shipment of my order for delivery tomorrow by DPD. It hasn’t yet updated on My O2 (still says processing awaiting stock there). But I assume it’ll be updated at some point later today. Looks like I’ll ...

maxwilkes · 19-05-2021

@madasaf1sh Apple are quoting June to July if you were to order today (or later). Back when I ordered they were quoting May 21-28 even for UK. Don’t forget I got order confirmation at 1:07pm on 30th April so my orders been in for weeks. I appreciate ...

maxwilkes · 02-04-2021

I’ll call customer services when they open (at 8am I think). Do you know if @O2 Lisa works today? I appreciate it’s a bank holiday so idk. She was very helpful in sorting out previous issues that customer services gave me the run around with.

O2

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Anybody preordered iPad Pro 2021?

Cancel Upgrade Order and choose different phone?

O2 £595 deposit still not refunded on 4th bill?

Replacement device within 30 days (battery drain issues)

O2 Change of Mind Policy (Exchange NOT Cancel)

Re: Anybody preordered iPad Pro 2021?

Re: Anybody preordered iPad Pro 2021?

Re: Anybody preordered iPad Pro 2021?

Re: Anybody preordered iPad Pro 2021?

Re: Cancel Upgrade Order and choose different phone?