Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Changing my order

Have just ordered a new iPhone but done it in the wrong colour, it's due to be delivered tomorrow and wondered if there was anyway I can change it. Gutted really

connecting my xbox 360 to the internet.

i cannot connect my xbox or netflix to the internet through my g4 dongle any idea's how i can achieve this please.

Resolved! Bill

Hello, I just make a contract a few days ago and my first bill it’s already in. Can someone please give me a few details? Thank you!

Resolved! Not receive text message after port

Hi,My number was ported yesterday and calls are working fine but I just don’t receive any text messages. I’ve tried to turn the phone on and off many times. Still no text messages .

Resolved! Upfront cost back

Hi. My application was declined but I Pay 30 upfront cost. How Can I back this money?

Resolved! Lost job

Hello I’ve lost my job and have two contracts on o2 one iPhone and one iPad. Is there anything I can or o2 can do in regards to payment while I find work.

Resolved! Sim only contract

I have a sim only pay monthly contract and have just bought a new iPhone that will take the sim from my old iPhone. Do I need to tell o2 or upgrade my contract? I can't get through to anyone to ask this simple question!Thanks

Resolved! What happens to Disney+ if I leave O2?

Hi all, I have recently added Disney+ onto my Pay Monthly O2 account, which I know has a minimum six months term. My question is, what happens to that Disney+ extra if I want to move my mobile to another network? I'm out of my initial 12 month contra...

Resolved! Contract came out late

I normally pay my contact on the 12th of every month. This month it came out late on the 15th. Is the 15th my new date each month now as my online bank says I will next pay on the 15th april just want to check it’s not going to keep changing

Resolved! New phone old sim

Hi I'm having problems, I have put my old sim in my new phone and it's saying waiting for activation on the message and FaceTime and a lot of my apps are not fully loading, I can't call 02 cos of the waiting for activation, any help will be greatly a...

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