Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 453720 Views
  • 2 replies
  • 2 kudos

Resolved! Disney plus

Hi added Disney plus to my account this is properly been asked but can't find the answer so what im asking is can you watch Disney plus on your tablet or tv or is it just for your phone

Pipstop78 by Level 14: Rising star 
  • 1284 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrades

Hey..I currently have a contract Phone and I have never missed a payment since being with O2 however times got tough in 2020/2021 and I had to take a loan out long story short I have entered a debt management plan and I was wondering if I could still...

Anom123 by Level 1: Joiner
  • 1391 Views
  • 1 replies
  • 0 kudos

Resolved! Help o2 ruined my credit file

I need some help massively so 02 placed my accounts on hold due to been away abroad and been robbed. My accounts frozen by the bank etc and was really understanding about it as was everyone else. Looked at my credit file tonight and they have reporte...

Resolved! £45 for sending a text in Turkey

Hi there I arrived in Turkey on 15 October 2022 and was immediately told I’d been charged £45 despite only sending a text home. I need this charge cancelled due to the cost of living. How do I go about this? The online chat is no help and I can never...

Resolved! Didn't get my device

I joined 02 on the 17th October. But no communication from 02 with regards to when I will get the device.

Resolved! Upgrade

The website is currently showing that the iPhone 13 Pro max is currently out of stock, as its still an option on the site with pricing is this phone coming back in to stock? Is there any way of getting notifications if it does. I know that it's been ...

Gazza1001 by Level 1: Joiner
  • 546 Views
  • 1 replies
  • 0 kudos

Resolved! 14 day cooling off period, do I need to send my sim back as well as everything else?

I got a new contract, dislike the phone and would like to swap it for another new phone.. tomorrow DPD are coming to collect it to take back to 02 and I forgot to ask whilst on the phone, do I need to leave the sim card in the phone so its returned w...

Keith65 by Level 1: Joiner
  • 867 Views
  • 1 replies
  • 0 kudos

Resolved! Travel to the US

I currently have the “Standard Rates In Europe” bolt on. I assume this one is to allow me to use my inclusive minutes in the EU, which I use frequently. I’m travelling to the US next week and want to add the Travel Bolt on. When I try to add the Trav...

Resolved! Anyone used o2 switch up

Anyone used the o2 switch up service yet? I’ve just added it on my second line. Easy or a pain?!

Pla567 by Level 1: Joiner
  • 3803 Views
  • 5 replies
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Resolved! One plus phone

Hi does O2 mot stock the One plus phones? It's on the website but then says it's out of stock but been saying that for months. Thank you.

Jo125 by Level 1: Joiner
  • 632 Views
  • 2 replies
  • 0 kudos