Solved: Multisave discounts on existing contracts

cotoneaster · ‎25-08-2022

I got phones for two of my children previously, one through an o2 store, the other online. Having just got one for my third, I've learnt about the multisave discount. I don't understand why this is only offered for new contracts. Is there any way of applying it to existing ones, or do I need to cancel the old contracts?

I want to have just one bill to help with budgeting.

MI5 · ‎25-08-2022

@cotoneaster

Discounts have to be applied within the first month of starting each new contract.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-08-2022

@cotoneaster

Discounts have to be applied within the first month of starting each new contract.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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