Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I've left 02

I switched to giffgaff £6pcm for the same data n unlimited calls n txts,I owe o2 20ish quid But can't log into my o2,,or phone to pay,as my account has been closed,,so how can I pay??

Resolved! Pixel 6 Pro

I'm thinking about ordering a Pixel 6 Pro but am wondering whether it will ship with O2 apps/ bloatware pre-installed. Does anyone know whether that's what happens? Or do they ship as completely vanilla devices from Google?

Resolved! o2 New tab

Every time I open a new tab on Google ( Samsung s8+) the o2 page page opens. How do I remove this issue please. Ty

Resolved! Cut off time for Galaxy Buds redemption

My wife recently upgraded her phone and extended her 02 contract but as she was ill she missed the cut off time to apply for the Galaxy Buds deal she received. The whole house is on 02 and we have Virgin TV package also. Can my wife still get the Gal...

Resolved! Sim and phone

Hi my name is Helena can i please get a call on xxxxxxxxxx regarding my sim and phone [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Swap the sim and keep the number

Hi, I have just received a new sim with a new number. However I would like to keep my current number, what should I do? I have already active the new SIM card.

Keep getting message send failure/not delivered

This started the other day one my iPhone SE 2021 and I didn’t change any settings beforehand. When I try send a txt message not iMessage it keeps saying “message sent failure/not delivered”. But the person I txt says they received the message I sent ...

Resolved! Phone been cut off

My bills only a few days over and will be getting paid next week , I need my phone for maps for work , tried to chat to 02 but said there currently very busy does anyone have the number please

Resolved! Awaiting update and delivery

Hi, I have received an email last Tuesday stating that my order has been received and I’m all set, however I’m still waiting other emails regarding the progress and delivery of my sim. Also when I log into my account it states that I have no products...

Resolved! Lost simcard

I have lost the phone i use with the pay monthly sim card in it and i need to order a new one but when i log into my o2 its sending a text to my phone wich i dont have

O2

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