Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232300 Views
  • 2 replies
  • 2 kudos

Resolved! Re package

I have a monthly 15£ package. The thing is, my data is finish and i want to renew my 15£ monthly package. But, i am not able to subscribe with it as previous will expire in 10 days. What should I do?

Resolved! Port out within cooling off period

Hello, I recently signed up to a pay monthly sim only (12 months). I have ported in my number and I’m still within the 14 days cooling off period. I’m considering switching back to my previous network within the cooling off period by porting my numbe...

Anonymous by Not applicable
  • 853 Views
  • 1 replies
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Resolved! Delayed Galaxy Tab S8 Ultra

I ordered my Tab S8 ultra 512 Gb back on 31st March and told then up to 2 weeks, then it was weeks and recently 1 week but still shows on my order awaiting stock. This morning it says that can order for next day working delivery so very confused on w...

Resolved! NHS discount

Do NHS pensioners get discount  

jemmill by Level 1: Joiner
  • 364 Views
  • 1 replies
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Resolved! Ordered iPad Pro on 28th

Got all emails back with terms conditions etc and paid 30 upfront delivery was suppose be today be I haven’t had any dispatch email.. rang cs today they did it shows still in progress so I’m assuming out stock can anyone check my ref number

Resolved! 5G or not 5G. That is my question.

After receiving a text notification last week that O2 contractors were working in my area the latter part of last week ( the usual "your signal may come and go" text ) I received another one late on Saturday morning that the problem had been fixed.I ...

UkSparky by Level 1: Joiner
  • 857 Views
  • 4 replies
  • 1 kudos

Resolved! how do I change tariff?

I want to change tariff as I am paying for way more data than I need but I cant see how to do it online. The change tariff option does not offer any choices or take me anywhere.

Rose27 by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! deposit refund

writes about the return of the deposit to my account, I paid everything in o2 a long time ago, the information is included in the return automatically to the account, my question why there is no refund to the account?

Resolved! Upgrade

Can I upgrade and add remaining balance to next contract ?

Jamie171 by Level 1: Joiner
  • 427 Views
  • 2 replies
  • 0 kudos

Resolved! International calls, VoWifi and 4G Calling

Hi I have two phones: one in O2 pay monthly and second in Lebara for international calls. Due to raising living cost and simple convienence I would like to keep just one number. My O2 contract is ending soon. I don't need new handsent so SIM only wou...

lord_kr by Level 1: Joiner
  • 791 Views
  • 2 replies
  • 0 kudos