
on 25-07-2017 00:36
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 00:36
Solved! Go to Solution.
Accepted Solutions
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 25-07-2017 04:16
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 04:16
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 25-07-2017 04:16
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 04:16
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 16458 Posts
- 313 Topics
- 1316 Solutions
on 25-07-2017 05:17
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 05:17
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

on 25-07-2017 07:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 07:47
- 152707 Posts
- 652 Topics
- 29139 Solutions
25-07-2017 10:07 - edited 25-07-2017 10:08
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
25-07-2017 10:07 - edited 25-07-2017 10:08
There is a difference between inappropriate charging and not understanding why you have been charged.
Networks very rarely charge inappropriately so a better understanding of the contractual T&C's may be required?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 96566 Posts
- 614 Topics
- 7186 Solutions
on 25-07-2017 14:24
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-07-2017 14:24
Charging inappropriately is a new one on me. The company charging inappropriately is the ferry who not content with fares for passengers and vehicles, want to screw disproportionate fees for keeping in touch with dry land. Personally I take a book for ferry crossings and cruises.
It amazes me that Emirates give me 500MB data for 99p some 40000 feet above the earth whilst the ferry operators don their Dick Turpin outfits when charging the ñètworks who merely pass on the charges to their customers (plus their small crumb of profit of course).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 25-04-2018 14:46
If you didn't actually use the service and are being ripped off - which is what happened to me - you should contact O2 billing and demand that they remove the charnge and explain you didn't use the service they usually will. They did with me.
You may have to threaten to leave O2 - which I was willing to do. In my case I was on a plane on the tarmac and some airport network grabbed my signal and decided to charge me for roaming....and charge the £30 roaming fee - which is abusive and wrong. Demand your money back. O2 shouldn't be in partnership wiht deceitful networks.

