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Level 1: Joiner
Iwona1
Posts: 2
Registered: ‎23-04-2018
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Can't make payment

on ‎23-04-2018 17:05

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Level 1: Joiner
Iwona1
Posts: 2
Registered: ‎23-04-2018

Re: Can't make payment

on ‎23-04-2018 17:05

Please help me make payment
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Level 69: Guiding Light
Bambino
Posts: 16,549
Registered: ‎31-03-2010

Re: Can't make payment

on ‎23-04-2018 17:19

@Iwona1 Were you able to make your payment? If you're having problems with your payment method, perhaps you should consider setting up a Direct Debit? It would avoid future problems like this if you did.

I DO NOT WORK FOR O2



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MI5
Posts: 114,318
Topics: 569
Solutions: 15,429
Registered: ‎04-04-2012

Re: Can't make payment

on ‎23-04-2018 17:22

See all ways to pay your bills here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Can't make payment

on ‎23-04-2018 18:35

Call customer service on 202 to pay

 

https://www.o2.co.uk/contactus

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MI5
Posts: 114,318
Topics: 569
Solutions: 15,429
Registered: ‎04-04-2012

Re: Can't make payment

on ‎23-04-2018 18:41

If you can't pay it all in one month, O2 will set up a payment schedule for you to pay it over a number of months, but they will suspend your phone service until the bill is fully paid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Can't make payment

on ‎25-04-2018 08:56

HI @Iwona1, how are you getting on with this? Let us know if you successfully made your payment in the end and if you have any further questions for the Community could help you with slight smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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