Solved: Can't make payment

Iwona1 · ‎23-04-2018

93,60

MI5 · ‎23-04-2018

See all ways to pay your bills here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Iwona1 · ‎23-04-2018

Please help me make payment

Bambino · ‎23-04-2018

@Iwona1 Were you able to make your payment? If you're having problems with your payment method, perhaps you should consider setting up a Direct Debit? It would avoid future problems like this if you did.

I DO NOT WORK FOR O2

MI5 · ‎23-04-2018

See all ways to pay your bills here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-04-2018

Call customer service on 202 to pay

https://www.o2.co.uk/contactus

MI5 · ‎23-04-2018

If you can't pay it all in one month, O2 will set up a payment schedule for you to pay it over a number of months, but they will suspend your phone service until the bill is fully paid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎25-04-2018

HI @Iwona1, how are you getting on with this? Let us know if you successfully made your payment in the end and if you have any further questions for the Community could help you with

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