on 25-07-2017 00:36
on 25-07-2017 00:36
Solved! Go to Solution.
on 25-07-2017 04:16
on 25-07-2017 04:16
on 25-07-2017 04:16
on 25-07-2017 04:16
on 25-07-2017 05:17
on 25-07-2017 05:17
on 25-07-2017 07:47
on 25-07-2017 07:47
25-07-2017 10:07 - edited 25-07-2017 10:08
25-07-2017 10:07 - edited 25-07-2017 10:08
There is a difference between inappropriate charging and not understanding why you have been charged.
Networks very rarely charge inappropriately so a better understanding of the contractual T&C's may be required?
on 25-07-2017 14:24
on 25-07-2017 14:24
Charging inappropriately is a new one on me. The company charging inappropriately is the ferry who not content with fares for passengers and vehicles, want to screw disproportionate fees for keeping in touch with dry land. Personally I take a book for ferry crossings and cruises.
It amazes me that Emirates give me 500MB data for 99p some 40000 feet above the earth whilst the ferry operators don their Dick Turpin outfits when charging the ñètworks who merely pass on the charges to their customers (plus their small crumb of profit of course).
on 25-04-2018 14:46
If you didn't actually use the service and are being ripped off - which is what happened to me - you should contact O2 billing and demand that they remove the charnge and explain you didn't use the service they usually will. They did with me.
You may have to threaten to leave O2 - which I was willing to do. In my case I was on a plane on the tarmac and some airport network grabbed my signal and decided to charge me for roaming....and charge the £30 roaming fee - which is abusive and wrong. Demand your money back. O2 shouldn't be in partnership wiht deceitful networks.