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Registered: ‎04-01-2009

Re: Want to change my pre-paid account into post paid and receive monthly bill to my address

Posts: 117,669
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Registered: ‎04-04-2012

Re: Want to change my pre-paid account into post paid and receive monthly bill to my address


@SimonSef wrote:

I want to do it online (either on Web or Mobile application)


By way of explanation, a change of billing system and credit checks are required, hence the need to call, but you'll still be using the wrong sim card unles someone can forward it on to you from your home address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Want to change my pre-paid account into post paid and receive monthly bill to my address

Please can you advise on how can I do the following on the web or mobile application as I am not in the UK currently:

1) Change my prepaid account to postpaid without a new sim card?
2) Receive monthly bills to my address in the UK?