how can you speak to anyone at 02 i have an urgent query

[vinnyweknuts]

I pay for all of my family's phones but can't seem to data share between accounts why?

also I want to discuss upgrading my current airtime accounts, can anyone suggest how to speak/contact a human at o2

[jonsie · Accepted solution]

You need to have a sharer account @vinnyweknuts 

Info here : Guide: How to Share Data on O2 

You need to call customer service to check

Advice from an O2 Guru to get through:
If you call 202 or any of the free numbers in the link.

Guide: Coronavirus Community Help and Support 
Use Skype if necessary, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud or upgrade option if necessary

8am is the best time to get through