Solved: Re: Using 3/4g in the canaries. Anyone had issues?

Chlog · ‎25-05-2018

I travelled to lanzarote a month ago and for the whole week i was there, i couldnt get any 3/4g. Had to always rely on wifi! Im due to travel yo fuerteventura in a week. Has anyone ever had any issues with using the normal data in any of the canary islands? I dont want the same to happen!
I pay monthly on a sim only contract.
Any advice/help would be appreciated!

MI5 · ‎25-05-2018

What phone are you using?
Often we find customers on the wrong data bolt on.
If using an iPhone you need iData bolt on but all others need standard data bolt on so give customer services a call to check on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-05-2018

What phone are you using?
Often we find customers on the wrong data bolt on.
If using an iPhone you need iData bolt on but all others need standard data bolt on so give customer services a call to check on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-05-2018

You must be looking forward to this trip, @Chlog, it sounds very exciting

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