Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel contract

So here goes.I have an o2 contract which ends on the 13/03/2018.My husband uses this contract but has just got his own contract with o2 but wants to keep the number from my contract.I know I will need to call and get a PAC code and then he rings and ...

Resolved! Call goes to voicemail

Someone at work tried to ring me today and it went to voicemail, and i got the missed call text. I had signal so not sure why it never rang. Anyway when i got home i thought i would test it using the landline. Most times it rings, but occasinally it ...

Resolved! O2 reseller offering >30GB business account

O2's business tarriffs appear to top out at 30GB/month which after anayalying a couple of months at my client (who has a very slow ADSL link) isn't quite enough. 50GB would be ideal. Is there a reseller who uses the O2 network who can offer a contrac...

i phone 6 sound cutting out on all calls

Can anyone help me please, about 6 weeks ago my i phone 5c started cutting out on all calls after a few minuites talking it would cut out and I couldnt hear anything for up to a couple of mins. I was given a new sim card but it continued to cut out. ...

Resolved! WiFi Access

Hi, I have no WiFi available on my phone it’s been like it all day - can’t even select WiFi tab. Anyone else?

Resolved! Early upgrade

so i rang up customer services to pay off my contract for my early upgrade when the Gs9 comes out with out my discounted price i paid £130 and is according to the person that the money is sitting on my account, when the phone is released and i renew ...

Resolved! 118505

Been with 02 two months each month I have been charged nearly 5 pounds for dialing 118505 I have not dialed this number why is this happening can I stop it

Being removed off imei blacklist

How long does it take to be taken off imei blacklist, customer services have filled the form request for me to be removed off the blacklist, how long does the whole process take ?

Mobile data not working.

Hey, so recently bought 2 phones. An LG G3 and a Nexus 6. I bought the £15 big bundle tariff for my G3 and was working fine. I then started using the same sim on my Nexus 6 and was working fine up until I had to top up for my first time on the sim.I ...

Resolved! Bolt on

I signed up for the international travel bolt on and it says it conflicts with euro zone bolt on. I would have to end that to take the travel bolt on. I can’t see why I wouldn’t do that? But I can’t tell what I am going to loose out on?

O2

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