Solved: Internet APN?

less2303 · ‎13-06-2018

Recently bought a samsung galaxy book 10.6. When trying to connect to o2 it comes up with `Cant connect to this network. Add an internet APN and make sure you have an active data plan?` Can anyone assist please?

MI5 · ‎13-06-2018

Have a look at our help here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎13-06-2018

Have a look at our help here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎14-06-2018

Hi @less2303, did you manage to sort this out with the info @MI5 shared above? Let us know if you need more help

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