Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving to Sim Only from O2 Refresh

Hello, I'm planning on paying off my device plan, selling my current phone and buying a Pixel 2. Because O2 don't sell Pixel 2, I can't simply upgrade with O2 refresh. I'd like to keep my current airtime tariff or a similar tariff with O2. Does payin...

Resolved! balance owing from pay monthly account to my pay and go account

i bought a new phone and changed my account from pay monthly to pay and go.i had just over £25 in my old account.this hasnt been transfered to my new account.i have spoken to various poeple about this and was assured that it would be transfered.that ...

no service iphone 6 now had 2 sims

are there ever any gurus on the website to help??? now on the second sim in 2 days from you and neither will work just says no service! my iphone 6 is unlocked woreked with multiple other networks! seriously just considering canceling the new contrac...

Resolved! paying calls charged extra for early

Hi guys, recently used my phone to make a call I’ll be charged extra for. The recent charges part of my o2 isn’t showing the charge for the call just yet, however when the charge appears can I pay it off using my card before my next bill date and sti...

Pay Monthly Being Charged Early

Hi every one am currently being charged early on my bill this is the 2nd time before the bill due date. And i then get a rather rude email from o2 stating that ive not oaid infact i have and got proof of this. wgat are my options in this scenario ple...

Resolved! Change Account Name

Hi there,

Resolved! Trying to make rejected payment online (not via phone) whilst abroad?

I cancelled my Pay monthly account just after this months payment came out and transferred to a pay as you go sim whilst travelling for the next few years to keep my number active. I've just received a notification that there's an outstanding payment...

Resolved! Leaving O2

My contract details are:Length of contract 24 monthsContract renewal date 26 February 2018 Does this mean that on 26th February I am automatically out of contract? If not, do I still have to give a 30 days notice? I would like to leave and keep my nu...

internet in vietnam

what are the options for O2 bolt ons etc as I am travelling to Veitnam in march... ?

Resolved! Increase in Tariff Just after signing

I signed for a pay monthly contract less than a month ago and have now been told that I will have an increase in my tariff. The tariff was an offer and no way would I have signed for it, if I had known it would increase, less than a month later. When...

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