Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

ABOUT MY CONTRACAT

WHY IS MY BILL MOVE THAN WHAT I GOT TOLD IT WOULD BE? and how much will it cost to canclle mypay monthly sim?

Resolved! data no working on holiday

im on holiday in france and my data has stoped working, when it was working fine when i left homeit comes up with 3g with 3-4 bars and a loading circle but when i try and use data on it nothing works i have checked that the data seting is on and data...

Resolved! Price increse

I've been paying £39 A month for my contract, received text stating new bill was available so signed into o2 to veiw it, my bill has increased to £40.56? I haven't gone over my data allowance, and have unlimited call minutes and texts? No charges for...

Resolved! Cant justify paying

Hi, Was just wondering if there was any soultion to my current situation. I'm not hopeful, but had to ask! I currently have 2 x iPhone X, ( one for me and one for my partner) taken out on the first day they were available at a whopping £77 per month ...

Resolved! No service after putting new PAYG sim in phone

Hi, my son has put a new PAYG sim card Into his phone but has not topped up yet.The phone states no service, so does he need to top up first before the sim will activate and therefore give him service

Resolved! Better deals for 02 eksewhere

Why is it that I can purchase a contract with 26 greater data, no upfront cost for phone and monthly costs £11.00 cheaper than if I buy directly from O2? Disgraceful after being a loyal customer for over 17 years!!! This is on the Limited Edition Red...

Resolved! Cancel contract

I am asking on behalf of my deceased brother in law, he took out a 02 mobile contract in December 2017, unfortunatly he died last week. I can't find anywhere on the web site how we can cancel the contract. Please advise.

Resolved! change email address

How do i change my email address.

Resolved! paying off monthly contract

Hello everyone, i would like some advice about my o2 pay monthly contracts. i currently pay out x amount of pounds each month for three mobile phones in my family. recently at work we have been told the place is up for sale and there is some uncertai...

Resolved! My 2nd contract

Not happy !!!!regards a contract I took out on 2nd of April online to click collect and went in store collected my handset then to be told a week later this contract had not been set up and want the phone back as not shown as left there stock in stor...

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