Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can't pay my bill

I do not have an option to pay my bill online. O2 want me to call 03448090202 but I forgot my memorable word so they can't access my account.Is there another way to pay?It seems silly that O2 are making it impossible for me to pay the money I owe the...

Resolved! 02 Took money out of my account that i dont owe!

02 Took £911.75 out of my account for an upgrade that was cancelled in my 14 day cool off period. They are at fault and have admitted they made a mistake and will refund the money within 5-10 working days! It took them seconds to take my money and pu...

Resolved! Chat calls

Hi, is there anywhere or anyway I can view the transcript of previous chat calls I have had?

Resolved! O2 open discount

Hi, can somebody PLEASE give me the NHS open discount code!! On the o2 website it states very clearly I can get this 5 digit code by chatting online or phoning o2 rather than having to bother Human Resources at my work. After being disconnected THREE...

Resolved! Change account to business

Wha do I have to do to change my account to business account? Please

Resolved! Billing

I think I have been over charged on my latest bill. I have 2 extra travel charges

Resolved! Bank detail change

I want to change the account that my monthly payment goes from, how do I go about doing that?

Resolved! Ive been charged o2 travel even though I was not using it!!!

Hi I was surprised to see my bill for the previous month, as I was charged again!!! For O2 travel, although I was not using it!!! First it happened in the summer, when I had mobile data switched off and I was trying to send a message and was not even...

Disconnected contract bill

I had my contract disconnected for not paying a bill which i did not have the money for at the time (which o2 was aware of). It ended up with a debt collecter righting me a letter for a payment of £439.04 which had to be paid in full with only 4 days...

Resolved! Top up

Hi does anyone know how I can top up with voucher? 4444 seems to be down

O2

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