Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎14-06-2019
Accepted Solution

Upgrade and keeping old phone

I currently have £300 left tocpay on my device plan. I am due my upgrade in November (can refresh upgrade now) if I paid the £300 can I a) keep my old phone? B) choose a new one to upgrade too and continue the contract? I ask as I want to give my phone to family member if I can keep it.
Anonymous
Posts: 0

Re: Upgrade and keeping old phone

@TroubledWarrior @Yes you can. Once you have paid the device plan the phone is yours to do with what you want & you can then upgrade at any time you want Guide: How does O2 Refresh work? 

Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: Upgrade and keeping old phone

You can but it would have to be a new contract with the new phone.

Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: Upgrade and keeping old phone

Good morning @TroubledWarrior, and welcome to the community sun

 

I hope the info above helped you understand better how you can go about upgrading, but if you have any other questions, do let us know! Which device do you have your eye on?

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature