Solved: Re: Upgrade and keeping old phone

TroubledWarrior · ‎14-06-2019

I currently have £300 left tocpay on my device plan. I am due my upgrade in November (can refresh upgrade now) if I paid the £300 can I a) keep my old phone? B) choose a new one to upgrade too and continue the contract? I ask as I want to give my phone to family member if I can keep it.

Anonymous · ‎14-06-2019

@TroubledWarrior @Yes you can. Once you have paid the device plan the phone is yours to do with what you want & you can then upgrade at any time you want Guide: How does O2 Refresh work?

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Anonymous · ‎14-06-2019

@TroubledWarrior @Yes you can. Once you have paid the device plan the phone is yours to do with what you want & you can then upgrade at any time you want Guide: How does O2 Refresh work?

jonsie · ‎14-06-2019

You can but it would have to be a new contract with the new phone.

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EmilieT · ‎18-06-2019

Good morning @TroubledWarrior, and welcome to the community

I hope the info above helped you understand better how you can go about upgrading, but if you have any other questions, do let us know! Which device do you have your eye on?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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