Trying to keep my old number

[Anonymous]

I recently got a new phone that required a new sim. I decided to change from my current pay & go to a pay monthly sim but the issue arose when I wanted to keep my current pay & go phone number. I was attempting to keep my number but in doing so I used the sim swap thing but the pay monthly sim was already activated, like I had service, in store when I bought the phone and it came with a temporary number.

So my questions are:
1) Will anything happen as I tried to sim swap an activated sim?
And 2) How do I keep my old number?

Any help would be greatly appreciated, thank you

[Cleoriff]

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@Anonymous wrote:

Ok, that's fine, I did it after 9pm last night so I guess I'm looking at tomorrow?

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Probably ...if it doesn't happen within the 48hrs  then you need to contact customer services. Remember in the meantime to keep rebooting your phone @Anonymous. Just to add my husband swapped  to keep his number a couple of weeks ago. It took 15 minutes for it to complete but time does vary....

[Anonymous]

Ok, thanks for the help, I'll report back when the number swaps or 48 hours pass, whichever comes first

[jonsie]

I sincerely hope the number swap happens first, it's been going on long enough. The problem now is that it's weekend.

[MI5]

Yes indeed, it may not happen now until Tuesday....

[jonsie]

Yo @MI5, welcome home mate....although it's not really your home now

[MI5]

Just got in - M1 was shut so had to detour half way around Bedfordshire !!

[jonsie]

Bummer, what a nightmare after a long drive already

[Beenherebefore]

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@jonsie wrote:

Bummer, what a nightmare after a long drive already

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All part of the joys of having a holiday home, Jonsie.......reckon you chose the better option 

[jonsie]

The joys of driving have long since gone for me. We used to drive 3000 miles in the US touring but I wouldn't dream of it now....

[MI5]

At least I wasn't in any rush to get home