Solved: Re: Travel

Bil · ‎10-06-2019

I think I have a limit on my account to where I cannot go over my line rental, I am currently in Morocco and am trying to use data. How can I use my data?

MI5 · ‎10-06-2019

@Bil

You won't be able to use your data due to your cap unless you call customer services to remove it, however, be warned, data will cost you £7.20 per mb so I'd suggest you seek out free wifi to meet your data needs.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

If you do want to remove the cap, the free number to call from abroad is on this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-06-2019

@Bil

You won't be able to use your data due to your cap unless you call customer services to remove it, however, be warned, data will cost you £7.20 per mb so I'd suggest you seek out free wifi to meet your data needs.

http://international.o2.co.uk/internationaltariffs/travelling_abroad

If you do want to remove the cap, the free number to call from abroad is on this link http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎11-06-2019

Hey @Bil, I hope you find the info above useful, but if you have any other questions please let us know

to the forum, and have a great time in Morocco!

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