This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The O2 Travel Inclusive bolt on is not letting me send texts or make calls from Egypt.

chrisso16
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎07-11-2025 19:47

on ‎07-11-2025 19:47

The O2 Travel Inclusive bolt on is not letting me send texts or make calls from Egypt. . It is active and charging me £7 a day. When we got to Egypt O2 welcomed me to Albania and gave me a link to this bolt on as an option even though i already have it and it is active. Then I received another text welcoming me to Egypt but telling me i need a zone 3 bolt on. Unfortunately  it also wont let me call O2 customer Services on the free number for the uk or 'calling from abroad' I was in Egypt in February  of this year 2025 and it all worked fine. what's  going on? Any help would be appreciated.  Cheers 

Message 1 of 2
816 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 154823 Posts
  • 659 Topics
  • 29444 Solutions
Registered:

on ‎07-11-2025 20:08

on ‎07-11-2025 20:08

@chrisso16 

Try manually searching for a different network.

Roaming issues are nearly always due to the roaming network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
809 Views
0 Kudos
Top Kudoed Authors
View All
Top