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Hi @Simeon
Get in touch with Live chat then. https://www.o2.co.uk/contactus
We can't help you on here as it's a community forum
Best of luck..
- 128026 Posts
- 835 Topics
- 7586 Solutions
Hi @Simeon
Get in touch with Live chat then. https://www.o2.co.uk/contactus
We can't help you on here as it's a community forum
Best of luck..
- 151911 Posts
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- 24423 Posts
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@Simeon If you can borrow a phone you can call customer service on 0800 032 1402, or if you have Skype you can also call using that number for free.
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Good morning @Simeon, and welcome to the community 
There are quite a few suggestions on how to find out more about what's going on above, did you get a chance to try either of them? It'd be great if you could let us know how you're getting on!
Cheers @MI5 for the mention, and everyone else for the advice 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
