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Tracking my order

Anonymous
Not applicable

Hello,

 

I recently upgraded my ipad to a new iphone SE (on the 08/11) which I arranged to be delivered today 17/11. I have checked for an update on the track my order section of My O2 but it does not appear on there. Can you please check the status of this order please. The order number is ms-[removed].

 

Kind regards,

 

Christopher Green.

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Cleoriff
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Hi @Anonymous The order tracking service is not working at the moment...You will get an email when  the device has been dispatched..

Edited to add this is not customer services so if you want to ring them use this link https://www.o2.co.uk/contactus

Veritas Numquam Perit

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Cleoriff
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Hi @Anonymous The order tracking service is not working at the moment...You will get an email when  the device has been dispatched..

Edited to add this is not customer services so if you want to ring them use this link https://www.o2.co.uk/contactus

Veritas Numquam Perit

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MI5
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This isn't customer services @Anonymous and the online tracking isn't working currently.

Please call CS for an update http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
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Hi @Anonymous This is not o2 you are talking to here. We are all customers like you. Did you receive a dispatch email as the device may not be in stock. I suggest you call customer service to check your order

 

https://www.o2.co.uk/contactus

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Anonymous
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Ok. Thank you. slight_smile

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MI5
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No worries mate.
Hope you get sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Hope the phone arrives soon @Anonymous. Smiley LOL

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Anonymous
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Hope it gets resolved for you 

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jonsie
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