cancel
Showing results for 
Search instead for 
Did you mean: 

Upfront

Chazza
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I placed an order but was unsuccessful but the upfront money came outta my bank how do I get this back 

Message 1 of 2
207 Views
1 REPLY 1

Enlli
Level 71: Golden Child
  • 10948 Posts
  • 121 Topics
  • 1976 Solutions
Registered:

The up front money will be held by your bank as a pending payment. O2 don't have it.

When O2 doesn't call on it then it returns into your account.

The actual timescale will be down to the bank

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
205 Views