on 05-01-2026 12:54
Hi I placed an order but was unsuccessful but the upfront money came outta my bank how do I get this back
05-01-2026 12:58 - edited 05-01-2026 12:59
05-01-2026 12:58 - edited 05-01-2026 12:59
The up front money will be held by your bank as a pending payment. O2 don't have it.
When O2 doesn't call on it then it returns into your account.
The actual timescale will be down to the bank