Upgrading phone

Sporran10 · ‎01-12-2025

I have upgraded my phone paid the upfront cost had the security check and have the contract email

What I don't have is an email telling me when it will be delivered.

Where do I go from here?

MI5 · ‎01-12-2025

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sporran10 · ‎02-12-2025

Thanks for the advice, all sorted after lengthy conversations.

MI5 · ‎02-12-2025

You're welcome @Sporran10

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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