Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! O2 Refresh, am I wrong?

Hi all, On 24/6 I purchased a OnePlus 5 from O2 Angel, using O2 Refresh and paying £89 upfront. I was told by the rep that helped me with my contract that within 2 weeks: In case I want to keep the device, I can just call them, pay it off and cancel ...

O2 Travel in Turkey

Does o2 have any future updates for expanding into Turkey for 2018, £3.99 a day to use a very bad 3G network is beyond a joke. One of our party was on vodaphone and they got a very good steady 4G network for NO fee.

Network Problem

Ok almost no service at my home address for over 2 weeks. I have 2 mobiles on o2 and 1 on Tesco. Tesco tell me nothing wrong with mobile must be O2 whom they also use. No help online, so went into shop today. All 3 of my 'phones are less than 1 year ...

Resolved! Itemised text

Can I have a list of numbers that have been text on this phone please

Resolved! Calls and texts in Europe

I simply use phone in Greece for texts and calls on basic Pay as you Go. Had been cheap 1p for text etc on O2 travel but has suddenly gone up. Is this the new roaming arrangements? Is there some other tarrif that would be cheaper please?

Resolved! Stolen phone and responsibility for charges

Hello community ... I had my (unlocked) phone stoeln in Naples. I am being billed £423 in unaurthoised use ... O2 is discounting all but £100 which I have to pay. The list of numbers dialled all commence with the numeral '2' which I learn from the It...

Resolved! Faulty iPhone

I am currently in the middle of a 2 year contract and my iPhone 6s Plus and it has developed a hardware issue, confirmed by Apple who have run diagnostics on it. It's out of Apple warranty, does anyone know if o2 warranty is 12 months like Apple or d...

Resolved! cancel my contract

is there a way i can cancel my pay monthly plan online?ive looked but cant find anything.

Resolved! 50202 CLAIM text.

Hi can someone help me please, when ever I text CLAIM to 50202 I usually get a text back saying whether or not I've already claimed or when my rewards Date is, for someone reason when I send Claim now it fails to go through it don't know why but it w...

Resolved! Excessive data use

Can anyone explain how something listed as a Data Event at midnight with a duration of 0:00 minutes can be billed at £54.85 and said to have used 2GB of data on my phone?

O2

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