Told 80 per cent of UK data allowance on date of previos bill

[Anonymous]

I was told that 80% of UK dataallowance used on 26.10.14 which was date of last bill and that this would be reset on 27.11.14.

How could I have used up that amount at the start of the new period?

I have tried to have a Chat with O2 representative about this online but the line keeps on breaking.

Nick

[Anonymous · Accepted solution]

Hi

Perhaps check your phones settings as some do have data counters built in which tells you what app used what data.

Ref contacting O2 I would give them a bell to O2 Customer Services. 202 for Contract. 4445 for PAYG.

[MI5]

What phone are we talking about?
All phones have a data counter built in that will display which apps have used data, but there is a known issue with iPhones reporting data incorrectly.....

[Beenherebefore]

HTC

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Data/m-p/817959#M132543

[viridis]

Settings, data usage.

[MI5]

How much data allowance do you have?