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Told 80 per cent of UK data allowance on date of previos bill

Anonymous
Not applicable

I was told that 80% of UK dataallowance used on 26.10.14 which was date of last bill and that this would be reset on 27.11.14.

 

How could I have used up that amount at the start of the new period?

 

I have tried to have a Chat with O2 representative about this online but the line keeps on breaking.

 

Nick

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Anonymous
Not applicable
Hi

Perhaps check your phones settings as some do have data counters built in which tells you what app used what data.

Ref contacting O2 I would give them a bell to O2 Customer Services. 202 for Contract. 4445 for PAYG.

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Anonymous
Not applicable
Hi

Perhaps check your phones settings as some do have data counters built in which tells you what app used what data.

Ref contacting O2 I would give them a bell to O2 Customer Services. 202 for Contract. 4445 for PAYG.
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MI5
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What phone are we talking about?
All phones have a data counter built in that will display which apps have used data, but there is a known issue with iPhones reporting data incorrectly.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Beenherebefore
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viridis
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Settings, data usage.
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MI5
Level 94: Supreme
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How much data allowance do you have?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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