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Text to UAE won't send

Bew
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on ‎17-12-2023 16:43

on ‎17-12-2023 16:43

Hi _ I got a text from UAE so bought bolt-on so I could reply but it won't send....any ideas?

Thanks

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Enlli
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on ‎17-12-2023 16:53

on ‎17-12-2023 16:53

Sounds like your spend cap is set to zero 

The bolt on will reduce the charge but they are still 15p

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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‎17-12-2023 17:27 - edited ‎17-12-2023 17:27

‎17-12-2023 17:27 - edited ‎17-12-2023 17:27

@Bew 

Put their number into WhatsApp and if they are using it you can message them for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Bambino
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‎17-12-2023 17:49 - edited ‎17-12-2023 17:52

‎17-12-2023 17:49 - edited ‎17-12-2023 17:52

@Bew Unfortunately WhatsApp is banned in the UAE, but there are ways around it: List Of Countries Where WhatsApp Is Banned 2023 (milliondeets.com)

Edit: Just found this: WhatsApp Banned Countries List [2023 World Statistics] - SPL VPN

It says "It should also be pointed out that among these countries, the UAE only bans WhatsApp voice and video calls, but it is possible to send and receive text messages."

I DO NOT WORK FOR O2



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MI5
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on ‎17-12-2023 17:56

on ‎17-12-2023 17:56

As I said, you can message on WhatsApp if they are using the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Enlli
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on ‎17-12-2023 18:00

on ‎17-12-2023 18:00

Messages are OK Calling and Video are not 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎17-12-2023 18:05

on ‎17-12-2023 18:05

Think that's clear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bew
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on ‎17-12-2023 19:07

on ‎17-12-2023 19:07

Thanks I'll try that

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Bew
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on ‎17-12-2023 19:08

on ‎17-12-2023 19:08

Thanks for the tip!

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