Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

my new order

Hi. i never received an email from o2 about my new order. Just want to check the status

Upgrading & o2 recycle

I am about to upgrade to the new iPhone 16. As part of the upgrade I am recycling my iPhone 15. As it’s a 4 week wait for my iPhone 16 can I hold onto my old phone until my new one arrives other wise I will be without a phone for 4 weeks?

ask for help

I dont know why i didnt have tariff allowance, but i have already paid for 20 pounds through my card

Resolved! Travelling abroad/Canada

I need help keeping data/roaming + calls/text charges low whilst travelling in Canada- please help

How do I talk to a real person?

It's a nightmare!

Upgrade

Hi I am looking to upgrade my phone however the phone isn't working so cannot get the text, is there a away doing this another way

Applied for a contract

I have paid the reserve fee of £30 and it’s said I ain’t eligible for the contract. When will I receive the £30 back

Resolved! Phone stolen

My phone was stolen yesterday, I have a replacement phone, but need a new SIM card

Multisave

How do I set up monthly save

Billed - although I’m on temporary phone

Hi, I’ve had letters from debt collectors about my phone bill which I’m furious about. I’ve been with O2 for over 15 years and have hardly EVER received anything in ways of perks or compensation but here we are. I lost my phone in April and since hav...

O2

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