Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switch up

How do I add switch up to my account

Resolved! AmI able to leave 02?

Have I been with you long enough to leave?I know I still owe on the handset

Security Code

I am unable to receive security code texts from you. Hence cannot access my account. Please send code by email.

Resolved! Data roaming zone 3 bolt on

Can someone help me please? I am very confused. I applied for a data roaming zone 3 bolt on yesterday. It is £65 for 1GB and it is activated now. This is for a trip to zone 3 country starting on 22 March.My billing period is 23rd of the month to 23rd...

Resolved! Cancelling contract without calling`

Im starting to get annoyed. I suffer from extreme anxiety and am being forced to make a call to cancel my contract. This is disgusting and bordering discrimination. I have tried to find many work arounds and cannot.

Phone thinks I am outside the uk

When I visit websites it says that I can’t access as outside the uk. Constantly have to do checks on every search to check I am not a robot.

Resolved! Apple Watch contract

Can someone give me a definitive answer. If i buy an Airtime plan for my Apple Watch cellular how long is the contractMany thanksdjb2

Leaving O2

I moved network on the 30th August and took my number. i don’t know if I need to have given formal notice as well as requested the PAC and transferred. Has my account been closed and my charges stopped or so I need to do something more? thanks

Upgrade Eligibility Inquiry for iPhone 16 Pro Max

I preordered the iPhone 13 Pro Max from O2 on its launch date in 2021, and I have made every payment on time since then. However, my credit score has dropped significantly recently. I would like to know if I will still be eligible for an upgrade to t...

Returned handset

Hi there. I recently upgraded and ordered an iphone 14 and a new tariff. When my phone was due to be delivered to my sisters address, i forgot to give her the pin number to give to the driver. How can i rearrange my delivery?

O2

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