Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Free airtime for 6 months

Hi I got a new phone in August and was supposed to get 6 months free airtime but I have been paying for this every month since August I was wondering if you could sort this out please

Refund

Hi! I paid twice for the same month and I requested a refund. How long it will take?

Resolved! Contract

Hello,My mobile will need to be replaced but I notticed that I have contract which end 25.10.25 and I want to find some solution to take new contract with new mobile. I found the deal on Uswitch but I have been informed that i would have to pay £183 ...

Resolved! Lost phone

Want to cancel sim contact Lost phone

Not Received

Hi,I am constantly receiving texts and emails regarding non payment and threats.I had to cancel this contract within the 4 week period as I have not received the SIM from O2.I cannot pay for something I have not received.You will be able to see this ...

Resolved! Cancel contracts

My contracts are up and I want to cancel them how do I do this?

Contacting customer services

I wish to change my tariff and cancel insurance. It appears to be impossible to engage with anyone in Customer Services. I'm in Mauritius and the phone numbers "don't exist".

Resolved! End contract early

Has anyone left early and been charged extra how does it work ? Contact ends on 24 Th nov but need to give a months notice they are saying 53 early redem fee ? Any one know how this works ?

Order update

Can someone please tell me why my order still says processing and up to two weeks when it has now been nearly 3 weeks since ordering? the call centres have given me two varying stories…. 1. Earlier this week advised a technical glitch with my order h...

Resolved! How to Lengthen Ringtime on any O2 Mobile

The following method will work on any O2 mobile and means you can control the time interval before a call goes to Voicemail. Enter the following into your keypad as though you were just making a call : **61*901*11*30# then simply press 'call'. please...

O2

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